Service Software is committed to helping all of our clients learn how to use our line of applications. This allows for our clients or customers to be as efficient as possible. When you have an application that does all that ours does, it is hard to know exactly how to utilize all the features so education is essential to ensure you get the most out of your investment.
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Dawn Bryant Dawn has been employed in some aspect of Customer Service for the last 17 years. She has been recognized over the years for her abilities, such as: Director of the Year Excellent Customer Service Increasing Net Revenue by 90.4% Streamlining Procedures Company sponsored awards Retention Coordinator Labor Management. Dawn was introduced to Service Software, LLC in 2005 while working in the Service Department for a local drywall company in her home state, which just shows the flexibility of the Service Software programs. She worked “hands-on” with the Desktop Enterprise version on a daily basis and incorporated its functionalities to work for the needs of the Drywall Industry. Dawn has been part of our Service Software Team since mid-2007 as our Training and Implementation Specialist. Since joining our Service Software, LLC team, Dawn has brought a new, fresh, objective view point to our on-going improvement of all our applications. We look forward to her future suggestions and wonderful customer service experience to aid in our continued growth as a leader in our industry. |
Debra LaBrosse Debra, who was employed as the Customer Service Manager for one of the largest builders in south-central Wisconsin originally became affiliated with Service Software in late 1995, when Debra reviewed and purchased the program to assist in the daily service operation. At that time, the functionality was very limited and since we all know that improvements come from the end-users, Debra was influential in suggesting many of the features you see today. Since joining the Service Software team in 2003 as the Training and Implementation Manager, Debra has been instrumental in supplying valuable ‘hands-on’ input for improvement in the daily functionality of the program. As an on-going improvement process, we encourage our end-users to supply feedback on all our applications and functionality to enhance the workability of the applications. Debra has found over the years of working with our Restoration Manager, Punchlist Manager, and Inspection Manager customers that only about 50-75% of the features are being utilized, so as a previous user of Restoration Manager she knows how valuable training can be. |